FAQ's
1. What products does Eonetics offer?
We specialize in high-quality electric heaters, hair straighteners, and hair dryers, designed for efficiency and convenience.
2. How long does shipping take?
- Processing Time: 1-3 business days
- Standard Shipping: 7-15 business days (depending on location)
- Expedited Shipping: Available for select regions
3. Do you ship internationally?
Yes! We offer worldwide shipping. If your location is unavailable at checkout, contact us at eonetics4@gmail.com for assistance.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your package’s journey.
5. What if I receive a damaged or defective product?
We’re sorry for the inconvenience! Please email us at eonetics4@gmail.com with your order number and product images, and we’ll arrange a replacement or refund.
6. Can I return or exchange my order?
Yes! We accept returns and exchanges within 30 days of delivery. Items must be unused, in original packaging, and in resellable condition. Contact us to initiate a return.
7. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.
8. How do I contact customer support?
You can reach our support team anytime at eonetics4@gmail.com. We’re happy to help!